Customer Service Team
Jay Barola
With more than 12 years in the travel and hospitality industry, Jay brings a wealth of experience and a genuine passion for helping travellers plan meaningful journeys. He is especially drawn to destinations like Japan and Vietnam, which remain high on his personal travel list, inspired by their blend of culture, landscapes, and everyday life.
Outside of work, Jay enjoys exploring coastal towns, spending time by the sea, and getting out on hiking trails whenever possible. He is most at home in places where nature sets the pace, whether that is a quiet shoreline, a mountain path, or a river crossing.
His personal adventures include hikes at Mt Kulitis and Mount Daraitan, along with a memorable river experience at Tinipak River in the Philippines. These journeys reflect his love of active travel, simple moments outdoors, and discovering places that feel both grounding and rewarding.